Sunday, May 10, 2009

Week 8 - Answer Boards and Social Searching

Consider is there a role for your library in “slamming the boards”?
Although this resource allows for the answering of questions that people may have in a easy to use way I think that if something like this was brought into the library it could be very time consuming for staff to keep updating the site with answers. With the lack of staff and resources etc available this would just be another area that staff wouldnt have time to spend on and I think that although at first it would create interest it could be something that is easily forgotten and neglected. Personally if staff want to spend their own time answering questions or are free at the desk to help someone out with their question then by all means as it is a way of helping someone who may not have the knowledge or resrouces that we do but overall I wouldnt include it as an "official" library resource or task.

In what ways might your customers like to rate or review items in the collection or services you offer? I think that customers might like to rate certain authors, books and any sort of service that the library offers as well as possibly finding out more information about any of these things through the question/answer format of the posts. I think in terms of library patrons sharing their questions with one another this could lead to people recommending authors and books to one another which could increase circulation of books throughout the library.

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